Verifying Your winmy15 Account
Verification is how we make sure your account balance belongs to you and nobody else. The process is straightforward: we ask for a copy of your MyKad or passport and a selfie holding the document. In some cases a proof of your e-wallet or bank account may be requested to match the payment method on file. Once verified, withdrawal requests move without
extra friction and your account has a stronger layer of protection against unauthorised access. Think of it as a one-time setup that keeps everything running cleanly from that point on.
- Submit your identity document — Upload a clear image of your MyKad or passport through the verification section in your account settings.
- Complete the selfie check — Take a selfie holding your identity document so our team can match it to the submission on file.
- Confirm your payment method — If requested, provide a screenshot or statement showing your Touch 'n Go eWallet, Boost or bank account matches your winmy15 profile.
- Verification confirmed — Once approved, your account is fully verified — withdrawals and account security operate without additional hold steps.